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Title: Service Level Agreement (SLA)  
Author: Honigberger, Wolfgang 15.02.2018
Last Changed by: Dippell, Jürgen 23.06.2020
Tiny Link: (useful for email) https://wiki.reutlingen-university.de/x/yACd
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    Home page: IT- und Mediendienste (Service-Katalog)
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